Frequently Asked Questions (FAQ)
β Frequently Asked Questions (FAQ)
π¦ How long does shipping take?
We process orders within 1β3 business days. Delivery usually takes 7β12 business days within the United States.
π How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it on our Track Your Order page to see real-time updates.
βοΈ I didnβt receive a tracking number. What should I do?
Tracking numbers may take 2β5 days to update after shipment. If you still havenβt received it, please contact us at support@pawfuzzy.com.
π Can I cancel or change my order?
Orders can be canceled or modified within 12 hours of placing them. After that, orders are processed and cannot be changed.
π³ What payment methods do you accept?
We accept secure payments via major credit/debit cards and other trusted payment gateways.
π Do you ship internationally?
Currently, we only ship within the United States to ensure faster and more reliable delivery.
πΎ Are your products safe for pets?
Yes, we carefully select products that are safe, practical, and suitable for everyday pet use.
π© How can I contact you?
You can reach us anytime at support@pawfuzzy.com. Our support team is always happy to help!Β
π¦ What if my order is delayed?
Delays can sometimes happen due to shipping carriers. If your order is significantly delayed, please contact us for assistance.
π Do you offer refunds or replacements?
Yes, we provide support for damaged or incorrect items. Please contact us within a reasonable time after delivery.