Shipping Policy
Thank you for shopping with PawFuzzy. This Shipping Policy explains how we process, ship, and deliver orders within the United States. We are committed to providing a smooth, transparent, and reliable delivery experience for every customer.
Order Processing Time
• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once your order has been processed, you will receive a confirmation email with shipping details.
• During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Locations
PawFuzzy currently ships within the United States. If you are located outside the U.S., please contact us to confirm availability before placing your order.
Estimated Delivery Times
Standard Shipping: 7-12 business days
Delivery times vary depending on your location and selected shipping method. Please note:
• Delivery times are estimates and not guaranteed.
• Unexpected delays (weather, carrier issues, high order volume) may occur.
Shipping Costs
**Shipping fees: $4.99 USA Any Location.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this number to monitor your package's delivery status.
If you do not receive tracking details within 5 business days, please contact our support team.
Incorrect Address Information
Please ensure your shipping address is accurate at checkout.
PawFuzzy is not responsible for:
• Delays due to incorrect or incomplete addresses
• Packages delivered to incorrectly provided addresses
If you notice an error, contact us immediately.
Lost or Delayed Packages
If your package is delayed beyond the estimated timeframe:
Check the tracking information provided.
Contact the shipping carrier for updates.
If further assistance is needed, contact our support team.
We will work with the carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged:
• Take clear photos of the packaging and item.
• Contact us within 48 hours of delivery.
• Include your order number and photos for faster resolution.
We will review the issue and provide a suitable solution.
Split Shipments
In some cases, items may ship separately due to warehouse availability.
You will receive separate tracking numbers if this occurs.
Contact Information
If you have any questions regarding shipping, please contact us through our Contact Us page or customer support email.
We aim to respond within 24-48 business hours.